Frequently Asked Questions

Can I request specific cleaning products to be used?

Yes, we are happy to discuss your preferences regarding the cleaning products we use. We aim to accommodate your needs and ensure the products meet your expectations.

Do I need to be home during the cleaning?

No, you do not need to be home. Many clients provide us with a key or entry code. We are trustworthy and ensure the security of your home.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.

What is your cancellation policy?

We require at least 24 hours notice for cancellations. Cancellations made within 24 hours of the scheduled appointment may incur a fee.

What is included in new construction cleaning?

Our new construction cleaning includes thorough cleaning of all surfaces, including floors, windows (from the inside), cabinets (inside and outside), and more, ensuring the property is ready for move-in.

How do I schedule a cleaning service?

To schedule our services, simply book through  "Get a Quote"  or give us a call. Our team is ready to help you set up an appointment that fits your needs.

What areas do you serve?

We provide services in Broward county and West Palm Beach county.

How often should I get a deep cleaning and what is included in it?

Our deep cleaning service includes thorough cleaning of all rooms, including scrubbing floors, detailed dusting, and sanitizing surfaces. We also clean windows, baseboards, and more.

We recommend a deep cleaning every 2 to 4 months, depending on your household's needs and lifestyle.

What should I do to prepare for a cleaning service?

To prepare for our visit, please remove any valuable or fragile items from the areas to be cleaned. If you have specific instructions or areas you want us to focus on, let us know in advance.

How long does an organization and decluttering session take?

We offer professional organization and decluttering services to help you create a tidy and efficient living space.

The duration depends on the size and condition of the area to be organized. The minimum duration of a decluttering session is 30 minutes. We can provide an estimate after an initial consultation.